EXPERIENTIAL HOSPITALITY 2024 YEAR IN REVIEW As we reflect on an extraordinary year and embrace the festive season, we want to express our heartfelt gratitude to our partners, team, and friends. 2024 has been a defining year for Experiential Hospitality, filled with bold progress, creative breakthroughs, and inspiring connections that have advanced our vision. A […]
SUSTAINABLE TOURISM: TRANSFORMING LIVES AND THE INDUSTRY OF HAPPINESS
By Juan Breiding and Julieta Chan In the vast landscape of travel and tourism, we are more than just service providers; we are curators of joy, facilitators of connection, and stewards of discovery, and there, we inspire people to transform their lives and connect with their purpose in this planet. Ours is an industry of […]
The Essence of Service
POURING WISDOM: A COFFEE TABLE CHAT WITH JESÚS PARRILLA ON THE ESSENCE OF SERVICE In the realm of hospitality, service is often spoken of as a simple transaction—yet, for Jesús Parrilla, it is nothing less than an art form. Drawing from a deep well of experience and wisdom, Jesús reveals that true service goes far […]
Harnessing Ancestral Wisdom for Sustainable Tourism and Human Sustainability
By Julieta Chan and Jesús Parrilla Much discussion today around sustainability centers on the environmental dimension, but little attention is given to human sustainability and the crucial role humans play in driving sustainable growth and innovation across environmental and governance sectors. Sustainability is not just about preserving our natural resources; it’s about cultivating a deep, […]